What is your return policy?

IIn the event that you wish to return your knife, I will personally evaluate the circumstances to determine whether a full refund is appropriate. For instance, if you receive a product that does not meet your expectations, or if there is a defect or flaw in the knife upon arrival, or if the knife experiences any failure, I will typically issue a full refund once the knife is returned. However, if the knife shows clear signs of abuse, misuse, or excessive wear, it is possible that a full refund may not be granted. Please be assured that I am committed to doing everything within my power to resolve any issues in a manner that fully satisfies the buyer.

Can I provide materials and designs?

Yes, I have completed many custom designs for customers in the past and truly enjoy collaborating with them to bring their unique creative visions to life. However, I will not knowingly replicate or imitate designs created by other makers or companies. If you have a specific material on hand that you would like to incorporate into your knife, that is absolutely possible and something I am happy to accommodate.

Why support your business instead of a cheaper company?

When you support Fox River Blades, you’re supporting an ecosystem of US manufacturing and workers. Not only myself but nearly all of the company’s I buy materials or equipment from are small businesses who are a small team of friends and family. From the steel supplier, the various independent handle material makers to the small business’ that make my belt grinder and attachments that make my work possible.

How does your custom order process work?

To put it simply, first we will discuss the design of the knife. once we know the design we can move on to picking out blade steel, Blade finish, handle material and any other additions. then once all details are approved the Customer will be required to pay a 50% deposit before starting. I will send updates along the way and the final balance will need to be paid before the knife is shipped.

Can I get a kydex sheath with my knife?

Absolutely, If you are going to order a knife through custom order then that will be a question we go over. If you see a knife on our “Knives” page that doesn’t include a sheath and you would like to include one, just contact me via email or on our socials and I will get you taken care of. Kydex sheaths cost and additional 50$ USD and include a belt clip. All knives come free with a Branded zipper case from safe and easy storage.